Your team's operational know-how, turned into systems that scale with it.
Product
Conversational clinical system. WhatsApp-native, with human supervision.
First inquiry, medical records from the message, reminders anchored to context. Analysis of the photos patients send. The clinic's tone, the clinic's protocols. Every reply is reviewed by a person.
See how Nidova works →NIDOVA
WhatsApp · clinic
María Fernández · 38 · Laparoscopy · 48 h post-discharge
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No decision trees. The clinic's judgment, in production. Human supervision decides when the system answers on its own.
Product
Personal assistant with delegated authority.
For commercial directors, founders, physicians, attorneys, executives. Knows the principal and their network. Decides when to schedule on its own, when to escalate, when to ask for context. Identity recognition by voice, number, image, and context. Image analysis (contracts, documents, screenshots). Long-term vectorized memory. Relational map. Analysis sandbox over the principal's data.
See how Prismo works →PRISMO
Sonika Crystal · Prismo
Pedro · principal · Commercial director · complex calendar
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Adjustable trust. Pedro sets the rules, Prismo applies them. Without acting above the principal — without paralyzing operations with unnecessary questions.
Other scenarios
Product · Platform for the pet world
The business's knowledge, in every record.
For vet clinics, pet shops and grooming. Each pet's history builds itself from care, and cycle reminders go out on time over WhatsApp.
View PetnovaPETNOVA
WhatsApp · vet clinic
Rocky · Labrador · 4 yrs
Automatic reminder
Rocky's deworming is due this week. Shall we book the visit?
The record builds itself from care; the reminder goes out on its own, on time. Illustrative example.
Product · Team treasure hunt
Turns any place into a team treasure hunt.
Map and compass guide you through the real world; when you reach the spot, the clue unlocks, you solve the challenge and your team climbs the leaderboard. Works offline, free and ad-free. Tap to play.
View TrokinTROKIN
Treasure hunt · in teams
GPS · 20 m
The Old Tree
“Where the sun hides every evening.”
Follow the compass to the clue
Which way do you walk?
🏆 Treasure complete!
Leaderboard
Preview. Turn on motion to play the hunt.
Product · Admin for preschools and kids' workshops
Your preschool's admin, clear: enrollments, income, expenses and projection.
For preschools and kids' workshops. Track enrollments and their payment status, control income and expenses, and project the quarter —no scattered spreadsheets.
View AulastraAULASTRA
Preschool panel · July
Preschool · 48 kids
Quarter projection
+$13.2M if enrollment holds.
Enrollments, income, expenses and projection, in one panel. Illustrative example.
In development · Georeferenced fieldwork
In developmentTrokin's engine, applied to the field: every tree is a point with its own history.
It treats the georeferenced estate as a constellation of points. The crew walks the block's work order and each task —fertilization, pruning, census— is logged on the spot, offline. The supervisor sees the living map of the cycle: done, pending, overdue.
View ConstelaCONSTELA
Georeferenced estate · fieldwork
Block 7 · Fertilization
0 / 40 palms
Offline — syncs on return to coverage
Each palm is a point with its own history; work is logged on the spot. Illustrative example.
Preview. Turn on motion to watch the crew cover the block.
Portfolio
Each stands on its own value. Step in to see how it works.
Conversational clinical system. WhatsApp-native, with human supervision.
Personal assistant with delegated authority. Adjustable trust.
Platform for vet clinics, pet shops and grooming.
Real-world team treasure-hunt game.
Admin for preschools and kids' workshops.
Georeferenced fieldwork, with proof of presence.
Services
We work where conversation is operations: healthcare, professional services, e-commerce with personal attention, education.
WhatsApp Business integrated into internal systems. Text, voice, image.
Records that build from the message, not from the form.
AI with operational judgment. Auditable. Reliable.
Image analysis with context. Classification, triage, validation.
ERPs, calendars, databases. Without breaking what already works.
Delivery
We ship when it's useful. Elegance comes with real use.
01
1 — 2 weeks
Real flow, not ideal. We talk to whoever handles it.
02
4 — 8 weeks
Real users. Production, not demo.
03
ongoing
The system is tuned with usage, not with meetings.
04
at closing
The client understands what their system does. No black box.
Cases
What problem we solved, what we built, what changed afterwards.
Patient care from the first WhatsApp inquiry through post-op follow-up. Medical records built from the conversation.
Before
4 h
daily answering repetitive WhatsApp questions.
Now
30 min
of human supervision. The rest, Nidova.
The company
Sonika is a software development agency founded in 2026 in Bucaramanga, Colombia. It builds AI agents, automations and conversational CRMs that reach production and work: WhatsApp-native systems with operational judgment, not decision-tree chatbots.
AI agents with each client's tone and protocols, WhatsApp automation, conversational CRMs, specialized assistants with operational judgment, applied computer vision, and integration with the systems a company already uses.
Companies where the volume of conversations outgrows the team, critical knowledge lives in a few people, and repetitive processes consume valuable time. It works in healthcare, professional services, e-commerce with personal attention, and education.
In Bucaramanga, Santander, Colombia, working with clients in Colombia and Chile — among them Dr. Javier Martínez's practice (Nidova), and Petclub and Medivet (Petnova).
By case: a short discovery, an MVP in production, iteration with real data, and transfer to the client. Critical knowledge stays in the system, not in one person, and autonomy is gradual: the client decides when the system answers on its own.
Nidova (conversational clinical system), Prismo (personal assistant with delegated authority), Petnova (platform for vet clinics, pet shops and grooming), and Trokin (location experiences for events and venues).
Contact
Tell us what you need. If it's a fit, we'll get back within a couple of days with specific questions.